|
|
| |
STREAM provides consulting services in both the business as well as the technology areas.
For business consulting, STREAM usually brings in partners with global experience in particular business subject matter, while contributing STREAM’s local business know-how in order to adapt the global experience to the local environment
STREAM’s efforts to orientate our overseas consulting partners with the Thai culture play a key role in allowing them to work in the clients’ environment productively and allowing our clients to gain the best consulting value in returns for their investment. Our consulting is also usually a more hands-on, results oriented approach, resulting in greater flexibility for our clients to achieve the best consulting advice.
Business process management is often achieved hand-in-hand with new IT infrastructure.
STREAM ensures the optimal combination of both by overlaying business consulting to the IT implementation project. Thus, the clients’ business is able to develop in parallel, with the business side geared towards improving business processes based on worldwide best practices and ready to exploit the selected advanced technology. |
| |
In terms of IT consulting, STREAM focuses on the IT architecture for the particular vertical industry.
We recommend clients to select the integrated approach or the best-of-breed approach depending on the clients’ business environment and time-to-market criteria. With the best-of-breed approach, we recognize that there’s a higher degree of project complexity, but on the other hand, clients stand to gain from leveraging the best business know-how in each focus area. |
|
 |
|
| |
| STREAM often performs the solutions selection process on behalf of or in conjunction with our clients as part of our requirements study and turnkey solution offerings. This is in line with STREAM’s vision to ensure the best returns on IT investment for our clients. The solutions eventually proposed under our consulting business undergoes rigorous study to make sure that they satisfy both the business process requirements as well as IT decision criteria with a proven track record while meeting the time-to-market and long-term viability objectives. |
|
|
| |
Our client base often has project requests for application development specific to their business requirement. In which case, STREAM undertake a development project on a per project basis, while maintaining our high quality standards to ensure clients’ projects are achieved in an on-time, on-budget manner.
STREAM has been able to achieve strong implementation track records by our comprehensive approach in the requirements definition stage. Furthermore, we commit to R&D investment to develop our resources skills sets in overseas & local training and certification while providing CBT training materials in conjunction with our technology partners. |
| |
 |
|
Our commitment to comply with the CMMI process ensures that we maintain a high level of integrity in our software development process, and will be able to deliver high quality projects to our clients.
After successful implementation, STREAM regularly undertakes subsequent phases of application development for clients. In addition, we also provide application management and maintenance services for all our applications. |
|
|
|
| |
STREAM takes pride in our strong project management practice aligned with world-recognized project management methodology. We emphasize on soft skills development to ensure smooth co-operation internally within the team, and externally with clients and partners.
In our work with world-wide high technology partners, we are often introduced to the latest project management practices encompassing both the business and the technical aspects of the projects. Thus, our project management is never one-sided focusing on technology for technology’s sake. We are aware that our solution offerings have high impact on our clients’ efficiency and competitive advantage. |
| |
 |
|
In line with our vision to ‘Bridge the Business - IT Gap’, STREAM’s project management effort is heavily geared towards clients’ overall business success. Thus, while we follow standard change management process, we do maintain a degree of Flexibility to achieve the overall project’s objectives. The Flexible stance adopted by STREAM to comply to client’s business requests require STREAM to empower our project directors/managers to make judgment on what is best for our clients that have acceptable impact on the company.
In some cases, STREAM works closely with clients to ensure proper Escalation procedure are followed and Steering Committee level executive support are tapped to ensure joint project success. This differentiates us from many of our competitors in the market today.
Our project managers also have a high degree of control over their resources, both internal & external. This is a requirement if we are to expect on-time, on-budget implementation results. |
|
| |
| Thus, the project managers are empowered to gear up their team with the best resources combination required to complete the project successfully.
In fact, STREAM maintains the business philosophy of ‘empowerment’ in order for our professional resources to perform at their absolute best. |
|
|
| |
STREAM is recognized as one of the major systems integrators in the Thai market today.
We have extensive experience in high-end projects with high degree of project complexity. We have also working experience with worldwide systems integrators in many instances.
STREAM has strict criteria in projects selection to ensure that we can successfully deliver each and every project we commit ourselves to.
This means that we must first have a clear understanding of the clients’ business goals and identify the project objectives. Then, we work internally with our expert resources and with our partners to define whether we have the qualifications and competence to undertake the project. Once committed, we identify the right project manager for the task and empower him or her with the necessary resources to complete the project successfully.
Our organization evolving around industry expertise as well as around technology subject matters ensure that we are well equipped to understand the overall requirements in both business and technical terms. |
| |
Strong financial practice usually accompanies a well-managed project. STREAM have implemented a project cost monitoring basis to track closely the performance of each project and any deviations there of.
A successful systems integration project also has to take into accounts the clients’ culture, policy and decision making structure in order to have a realistic project plan that satisfies our clients’ business objectives. For example, we tend to supplement more of our resources into a project where the client prefers an
|
|
 |
| |
|
|
| outsourcing policy as versus the amount of resources we put in to a client with a large internal team who has the aim to be self-sufficient in terms of maintenance & support. |
|
| |
Strong technology fundamental is also the key basis for systems integration project success. STREAM makes sure that we verify the technical architecture and solution before we commit to a project. Thus, project failures due to technical reason are very rare, and in case the situation arises, we work closely with our technology partner’s lab to resolve all remaining issues for clients or find alternative work-around solutions.
Where there are technical shortcomings, we usually prepare back-up technical alternatives that perform the same tasks, so that the overall project is not impacted.
Lastly, systems integration is a very people intensive business. We believe STREAM’s business philosophy and culture position us well for this high-end area of IT professional services. STREAM has proven success track records especially in the banking, telecommunications and retail sectors. |
|
|
| |
STREAM provides comprehensive maintenance services for our clients covering hardware and software as well as systems integration services.
We are awarded our projects many times by our ability to provide warranty as well as post-production support to ensure that the IT solutions that we implemented continue to run at the client’s expected service level and do not disrupt their critical business. |
| |
 |
|
Our professionals are in turn required to undergo comprehensive training and certification both overseas and local to acquire the competency to handle their respective responsibilities. STREAM maintains a significant R&D budget each year towards developing a solid service delivery team to maintain our quality of service to clients.
In terms of IT hardware products, STREAM hosts the Thailand Spare Parts Center on behalf of our Principals for many key technology areas both in Bangkok and major up-country locations. These are augmented by qualified repair technicians who can work at repair levels as designated by our Principals.
In turn, these equipment are well looked after in the field by our qualified team of customer engineers who perform implementation, preventive maintenance and on-site services in conjunction with our 7 x 24 Help Desk. STREAM’s service delivery processes have received ISO9001 : 2000 certification each year since 2002. |
|
|
|
|
|
|
| |
|
|
|
|
| |
| Stream I.T. Consulting Ltd. |
11 Q.House Sathorn Bldg., 7th Floor,
South Sathorn Road, Tungmahamek,
Sathorn, Bangkok 10120
Tel. : 0-2679-2233
Fax : 0-2679-1691
E-mail : info@stream.co.th |
| |
|
|
|
|
