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Stream I.T. Consulting Ltd. Joins the Alida Partner Network to Enhance Customer Experiences in Asia

Partnership will enable brands to create enhanced customer experiences through listening and acting on customer feedback.

SINGAPORE — Alida, a leader in Total Experience Management (TXM),
today announced Stream will join its Partner Network to deliver an industry-leading customer
experience (CX) and insights to organizations in Asia Pacific.

“We are excited to partner with Alida. Alida’s deep experience and leading-edge Total Experience Management platform complement our insights digital expertise and enable us to expand the services we offer to our clients,” said Pongsak Noonchoo, Senior Executive Vice President at Stream. “We are keen to offer modernized Insights Communities pioneered by Alida and increase our focus in this area. Our clients can benefit enormously from Alida’s specialization and growing range of tools in Customer Experience Management.”

Stream collaborates with its clients across banking, insurance, health care, telco, retails and
manufacturing industries to create unparalleled strategic solutions to improve digital customer
journeys using industry-leading CX solutions. Together with Alida’s TXM platform and Stream’s
consultancy support, clients will be able to harness the competitive advantage of CX, as well as
find success in their digital transformations.

“We are fortunate to welcome Stream to our Partner Network as they are industry leaders in CX
consultancy and in supporting organizations to navigate the new demands of the digital
economy,” said Steven Medeiros, Senior Vice President and General Manager of APAC. “We
are excited to grow our partnership and presence in Thailand and across the APAC region
through delivering innovative technology that helps businesses build meaningful relationships
with their customers.”

The Alida Partner Network enables growth for organizations of all sizes by providing the
software, enablement, and expert support needed to put customers truth into action. As the
global authority in building engaged and online communities for ongoing customer feedback,
partners entrust Alida’s software to help them deliver powerful insights and a competitive
advantage for their clients.

“Stream is an excellent addition to the Alida Partner Network. We look forward to working hand-
in-hand with their team to elevate customer experiences across Asia,” said Gary Smith, Senior
Vice President, Channel and Partner Alliances.
To learn more about partnering with Alida, visit www.alida.com/partners.

 

About Stream I.T. Consulting Ltd.

Over 20 years as a digital consultancy, Stream has strived to meet all corporate
customers needs. Our strategy is to combine the principles of Information systems with
understanding business value. Stream contributes towards Thailand’s digital economy
and Thai society.

Today, we have grown to a 300-strong consulting firm led by our Nextgen leaders and
supported by a strong senior leadership team.
The world is moving fast, and having recognized that, Stream adopts the agile culture to
harness the creative talents of our team members.
We offer a unique range of digital solutions, many in mission-critical environments in
Thailand’s leading organizations.
Follow us at www.stream.co.th | www.facebook.com/Streamitconsulting

 

About Alida

Alida believes in a world where customers are the ultimate source of truth. A world where the
best business decisions are those made with customers, not for them. Alida created Alida TXM
(Total Experience Management) to fuse the voice of customers and employees with the ability
to innovate and deliver extraordinary customer, employee, product, and brand experiences.
Iconic brands like Twitter, Toyota, and J. Crew choose Alida, formerly Vision Critical, to build
stronger brands, happier workplaces, winning product portfolios, and lasting customer
relationships.
Follow us at www.alida.com and engage with us on social media @alidaCXM.

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Stream I.T. Consulting becomes new salespartner in Thailand

Blue Ocean Robotics announces a new partnership with the Thailand-based company Stream I.T. Consulting

ODENSE, DENMARK – DECEMBER Blue Ocean Robotics, today announces a new sales partnership with Stream I.T. Consulting. The partnership enables Blue Ocean Robotics to provide emerging robotic solutions in Thailand through Stream I.T. Consulting.

Worldwide, the robotics trends are very strong. Thailand – with its strong manufacturing base, successful service sectors such as food and healthcare, its role as South East Asia transportation and logistics hub, and near full employment – is prime for robotics.

The automotive sector has sparked the trends, followed by other manufacturing sectors. Thailand also has a young, vibrant talent pool who have participated in regular national and international level robotics competitions.

Stream I.T. Consulting will be providing the robotic solutions: The UV-Disinfection Robot for healthcare, The Budgee – the personal shopping assistant, and the Beam telepresence series.

 

“We are very pleased to announce our entry into robotics with such esteemed partner as Blue Ocean Robotics. We believe the Thai market can benefit greatly from the innovation and experience of Blue Ocean Robotics. Our initial focus will be on logistics and service robots, and we will explore the robot portfolios where Stream can add value based on our deep IT experience. This is the first steps for our partnership and we hope to deepen our joint efforts to bring robotics expertise and products to Thailand.” said Mr. Nattapong Wanawongsawa, Vice President of Solutions Management, Digital Computing Strategic Business Unit at Stream I.T. Consulting Limited.

“We are very excited about our new sales partner Stream I.T., since it is of great importance for Blue Ocean Robotics to expand our sales of new technologies beyond Denmark’s borders. Blue Ocean Robotics focuses on creating new markets for robots. This includes both the development of new technologies and the creation of a new market for revolutionary robot solutions through the attention the robots creates in users. We welcome Stream I.T. with open arms and look forward to a fruitful collaboration in the years ahead.” says Claus Risager, Rune K. Larsen & John Erland Østergaard, Partners and Co-CEOs, Blue Ocean Robotics.

About Stream I.T. Consulting:
Stream I.T. Consulting Ltd. was founded in November 1998 by a group of highly experienced Thai IT professionals. The company has been profitable from year one, and have continued to develop the Thai IT industry along with its global partners, who are leaders in their respective fields.

From 2015, Stream I.T. embarks upon our digital transformation roadmap, and aligns our portfolio of products and services with the new digital world. Our entry into Robotics will extend our reach to build our innovation portfolio to further benefit the Thai market, leveraging from our strong IT background.

About Blue Ocean Robotics:
Blue Ocean Robotics apply robot technology to create solutions and innovation for end-users and new businesses in partnerships.

partnerne

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