Challenges
The Mall Group, a leading department store in Thailand, is looking for a Workload Automation to improve its operational efficiency and manage the automation of their complex applications environment.
Our Solution
The Mall Group, a leading department store in Thailand, has adopted Automic Workload Automation implemented by Stream to improve its operational efficiency.
Key functions:
- Automic Workload Automation works by connecting to The Mall Group’s core systems, such as SAP or other ERPs.
- The software retrieves data and schedules from the core systems.
- The software automatically manages tasks according to the schedule.
- Users can monitor the status of various tasks through a centralized dashboard.
- Users can modify or customize the tasks as needed.
Benefits:
- Increased flexibility: The software supports various tasks.
- Improved efficiency: The software helps work faster and more accurately.
- Reduced risk: The software reduces human errors.
- Increased visibility: Users can conveniently monitor the status of tasks.
Reduced costs: The software saves time and money.
Key Achievements
Stream’s implementation of Automic workload automation has helped The Mall Group to achieve their business goals and improve their overall performance. Example of use cases are:
- Inventory management: The software can check inventory levels, manage purchase orders, and ship products.
- Pricing management: The software can update product prices, promotions, and discounts.
- Customer relationship management: The software can answer frequently asked questions, handle customer complaints, and send notification.
- Data analysis: The software can analyze sales data, customer behavior, and market trends.
